Karla Grigsby is an associate director of customer service in healthcare, currently working at Optum since 2022. With over 20 years of management experience, Karla previously served as a provider program network manager at Optum, focusing on provider engagement and solving complex business issues from 2014 to 2022. Prior to that, Karla managed daily operations as a practice manager at HealthCare Partners of Nevada from 2001 to 2014. Karla holds a Bachelor of Science in Business-Healthcare Management from Western Governors University, completed in 2023.
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