Katrina Macaballug is an Instructional Designer Supervisor currently leading a team of Instructional Designers at Optum, where they deliver business-aligned learning solutions for the RCM segment. From 2018 to 2024, Katrina served as a Training Specialist at VXI Global Solutions, LLC, and held the role of Instructional Designer, collaborating with stakeholders to enhance shared services processes. Katrina's educational background includes an Associate's degree in Liberal Arts and Sciences from Adamson University and a Master's in Business Administration with a focus on Accounting from the National College of Business and Arts.
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