Kip Jacobs is a Principal Business Systems Analyst at Optum, a position held since 2023. Previously, they worked at The Advisory Board Company from 2002 to 2018, where they fulfilled various roles including QA/Training Analyst and Project Manager. Jacobs earned a PMP certification in March 2015 and served as a key contributor in numerous CRM transitions and technology initiatives. Their expertise includes Salesforce, data management, and Agile methodologies.
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