Krunal Patel is a Senior Director at Optum, specializing in government programs and healthcare innovation. With over ten years of experience in quality improvement, customer experience, and operational efficiency, Krunal has a proven track record of enhancing quality metrics and customer satisfaction. Previously, Krunal has served in leadership roles at FTI Consulting, Anthem, Inc., and WellCare Health Plans, where they focused on Medicare STARS and quality improvement initiatives. A recognized thought leader in health equity and digital health, Krunal is also accomplished in strategic planning and cross-functional team leadership.
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