Kylie Diles

Kylie Diles is a Business Analyst at Optum since May 2021, specializing in data access management, Salesforce implementation, and project management, with a focus on operational efficiency improvements that resulted in a 15% reduction in process cycle time. Concurrently, Kylie serves as a Cyber Security Analyst Fellow at Springboard, engaged in a comprehensive 380+ hour online cybersecurity course that emphasizes various domains including threat modeling and vulnerability assessment. Additionally, Kylie holds a Cyber Security Analyst Career Track Certification from Springboard, completed in 2023.