Laura Richards is a people-centric, data-driven storyteller with extensive experience in communication, writing, editing, media relations, and design. Currently serving as a Senior Communications Specialist at Optum, they manage employee communications for call centers in the U.S. and India. Previously, Laura held various roles, including Director of Communications & Development at Michigan Paralyzed Veterans of America and Communications Specialist at UnitedHealth Group. Laura earned a BSJ/BA in Journalism, Political Science, and Spanish from Ohio University and is currently pursuing a Master of Arts in Organizational Communication from the same institution, alongside a Graduate Certificate in Digital Media Transformation.
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