Laura Thayer is a seasoned professional with extensive experience in healthcare administration and service operations. Currently serving as a Sr Director at Optum since January 2020, Laura previously held the position of Associate Director of Service Operations at the same company from September 2015. Prior to joining Optum, Laura worked at The Regence Group as a Customer Service Supervisor and held a similar role at United Health Group for a brief period. Laura's career at Optum began as a Manager of Service Operations from July 2011 to September 2015. Laura earned a Bachelor of Arts degree in Healthcare Administration from the Florida Institute of Technology between 2009 and 2013.
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