Lindsey Olson is an Associate Director at Optum, where they lead the development and execution of the Omni-Channel experience blueprint. Previously, they served as a Manager in Consumer Experience and Project Manager for Specialty Business Initiatives at Optum, contributing to significant process management and training initiatives. With a background in pharmacy and healthcare consulting, Lindsey's expertise includes enhancing customer experiences and implementing technology solutions. They earned a Bachelor of Arts in Biology from the University of St. Thomas.
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