Lisa Hancock is a dedicated healthcare administration professional with extensive experience in behavioral health. Currently serving as a Recovery & Resiliency Peer Support Supervisor and Adult Care Navigator at Optum, Lisa restructured the Recovery and Resiliency department and significantly increased participation in the Peer Navigator Program. Previously, Lisa held roles in office management, treatment specialization, and customer service, demonstrating a strong focus on case management, training, and community support. Lisa obtained a Master’s degree in Health Care Administration/Management from the University of Utah, complementing a Bachelor of Science in Criminal Justice/Psychology from Weber State University.
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