Lisa Smith

Lisa Smith is the chief client officer at Optum Rx, where they oversee sales, growth strategy, and client account management across various plan segments. They joined Optum in 2014 and have held several leadership roles, including chief of operations and chief marketing officer, where they focused on transforming Optum into a digital-first, consumer-centric health brand. Additionally, Smith has contributed as a member of the Board of Trustees at Lake Forest College since 2023. Prior to joining Optum, Smith had a successful career at Best Buy, where they led enterprise customer care and global operations. They hold a bachelor’s degree in English Literature from Carleton College.