Lori Kaiser

Lori Kaiser, PMP, serves as a Senior Technical Project Manager at Optum since January 2009 and also holds the title of IT Release Lead at Optum Technology, a subsidiary of UnitedHealth Group, since January 2010. In these roles, Lori manages patch releases for the Trizetto Facets application, ensuring seamless change analysis and post-deployment processes. Prior experience includes various positions at DHL Express from January 1998 to June 2009, where Lori managed IT projects and provided subject matter expertise for applications in aviation and service centers. Notable achievements include generating over $290,000 in revenue through effective vendor management and successful deployment of software projects. Lori holds an Associate's degree in Business from Broward College and obtained a Project Management Professional (PMP) certification from the Project Management Institute in 2004.