Lucy B.

Lucy B. is an experienced Director specializing in Tool Effectiveness and Operations, with a strong background in healthcare IT. They have a proven track record in product management, analytical skills, requirements analysis, and process improvement. Lucy previously held various leadership roles at Optum, including Acquisition Program Manager and Director of Product Owner, where they led significant initiatives such as the development of a streamlined tool for approximately 300 employees. They earned a Master of Business Administration from Sullivan University and have successfully driven strategic improvements across multiple organizations throughout their career.