Matt Henderson

Matt Henderson is a Senior Design Engineer at Optum, where involvement includes designing SIP telephony capabilities for the OmniChannel Contact Center since October 2018. Previously, Henderson held the position of Director of Software Engineering, leading a team focused on automation, Infrastructure as Code (IaC), and CI/CD practices. Prior experience includes roles as a VoIP Engineer and Senior Support Technology Analyst at UnitedHealth Technologies, responsible for Cisco CallManager/IP telephony administration and support for new facility setups. Early career experience includes serving as a Jr. System Administrator at Fitzpatrick, Cella, Harper & Scinto, and as Web Content Manager/Investor Relations at CEOcast. Matt Henderson's educational background includes a Bachelor of Fine Arts in Digital Audio Technology from Berklee College of Music and a CCVP certification in Cisco VoIP Technology.