Melissa Davis, LCPC serves as the Associate Director of Communications and Employee Engagement in the Office of the Chief of Staff at Optum. With over 25 years of experience in behavioral health and managed care leadership, they have developed expertise in strategic communication planning, project oversight, and driving organizational change. Melissa has a proven track record of fostering stakeholder collaboration and aligning communication strategies with organizational goals. They have completed several certifications, including Emerging Leader Graduate (2020), Change Management ACT Certified (2019), Green Belt Six Sigma Certified (2019), and Lean Leader Certified (2017). Prior to their current role, Melissa held multiple positions at Optum and had experience with Kenneth Young Center and Streamwood Behavioral Healthcare System.
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