Melissa L. is an experienced professional in vendor management and service account management, currently serving as a Senior Vendor Manager at Optum since March 2021. In this role, Melissa L. oversees vendor sourcing and relationship management for critical workstreams, such as FEMA and California K-12, while ensuring operational efficiencies and compliance with contractual obligations. Previous positions include Senior Service Account Manager and Medical Records Supervisor at UnitedHealth Group, Senior Enrollment at Molina Healthcare, Senior Lead Patient Care Financial Specialist at Cedars-Sinai, Team Lead/Supervisor Front Office at Torrance Memorial Medical Center, and Lead Customer Service Representative at Aetna US HealthCare. Melissa L. holds a General Studies degree from Perris High School, where education was completed in 2000.