Melissa Minguez is a Practice Performance Manager at Optum, where they improve the quality of care for Medicare Advantage Members by engaging with providers to enhance coding and documentation accuracy. With a strong background in healthcare management, Melissa previously held roles at Riverside Medical Group, including Front Desk Supervisor and Assistant Manager, where they managed operations and trained staff. They earned a Bachelor's degree in Biology and a Master's degree in Health Care Administration from New Jersey City University, achieving a 4.0 GPA in the latter. Melissa is recognized for their exceptional collaboration skills and eagerness to learn within cross-functional teams.
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