Michael Lawless is a lead product manager with extensive experience in building impactful consumer SaaS products. Currently at Optum, they focus on telehealth initiatives and process improvements while fostering team dynamics in a remote environment. Previously, Michael held senior product management roles at notable companies such as Ancestry.com and Yahoo! Inc., where they contributed to award-winning projects and enhanced user experiences across digital platforms. They are pursuing a Master's and Bachelor's degree in Geography from the University of California, Santa Barbara. Their specialties include UX workflow, customer conversion, retention, and Lean-Agile practices.
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