Mischelle Stroud

Mischelle Stroud possesses extensive experience in account management and client services within the insurance and e-commerce sectors. Currently serving as an Account Executive at Optum since October 2016, Mischelle leverages expertise in Property & Casualty Solutions. Prior roles include Sr. Client Services Manager at eBay Enterprise, where Mischelle led teams to enhance client relationships and drove strategic growth, and Director of Client Services at Ceridian Stored Value Solutions, where Mischelle significantly improved net promoter scores and client retention. Additionally, Mischelle currently works as a Senior Account Executive at SubroIQ, managing outsourced subrogation programs for insurance companies. Mischelle holds a BA in Business Administration from Bellarmine University and an MBA from Indiana Wesleyan University.