Mrinal Prasad is a Senior Manager and Salesforce Evangelist with extensive experience in CRM excellence, currently serving as an Associate Director at Optum. They have held various roles, including Salesforce Principal Solution Architect at Damco Solutions and Lead Business Analyst at Fujitsu Consulting India. Mrinal’s career spans multiple esteemed organizations, including IBM and Wipro Limited, where they specialized in Salesforce consulting and Siebel CRM solutions. They hold a Bachelor of Engineering in Mechanical Engineering, earned between 1999 and 2003.
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