Patrick Harden is a results-driven Senior Performance Leader with over 15 years of experience in sales, customer retention, and operations. Currently, they serve as the Regional Outbound Payment Resolution Manager at Optum, where they drive a team to exceed goals and enhance performance through coaching and data-driven insights. Previously, Patrick held management positions at Terminix Pest Control and Spectrum, effectively leading sales teams and optimizing customer experiences. They also possess an educational background in Computers and Business from Fox Valley Technical College.
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