Patrick McIver is an experienced leader and project manager in the healthcare information technology and services industry, currently serving as the Director of Client Services at Optum since 2019. They manage a team of 40 operational account managers and have successfully driven operational efficiencies and customer satisfaction above 90%. McIver earned an MBA with an emphasis in Finance and holds Lean Six Sigma certifications. Previously, they worked as a Consultant at Broker Benefit Services and in various roles at Change Healthcare, enhancing their expertise in account management and client relations.
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