Patrick O'Shea is a seasoned technology professional with extensive experience in systems architecture, reliability engineering, and application performance management. O'Shea served as a Senior Principal Engineer and Principal Site Reliability Engineer at Optum, where responsibilities included leading a 14-person APM team and implementing DevOps practices that significantly enhanced deployment capabilities. Prior experience at UnitedHealth Group included roles as a Team Technical & Architectural Lead, where O'Shea drove infrastructure scalability and managed large-scale government environments. O'Shea has a strong educational background, holding a CCNA from Cisco Networking Academy and a degree in Computer Science from the University of Minnesota, along with an ITIL Foundation Certificate in IT Service Management.
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