Patti A. is a Principal Delivery Leader specializing in AI-driven telecommunication solutions. Currently, they deliver large-scale business and IT initiatives at Optum, leveraging AI technology and leading global teams to enhance CX/UX experiences in the healthcare industry. Their extensive background includes roles at Fidelity Investments, Cisco, and UnitedHealth Group, where they contributed as a Senior Systems Analyst and Principal IT Consultant, focusing on telephony and cross-application deployments. Patti holds a Master’s degree in Computer Science from Oklahoma State University.
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