Prince John, PMP®, is an Associate Director of Workforce Management at Optum, leveraging over 19 years of experience in workforce management and analytics across various industries, including health care and tourism. With a strong skill set in service delivery, people management, and statistical analysis, they have consistently driven operational excellence and process improvements. Prince has held multiple leadership roles at Optum, WNS Global Services, and InterGlobe Technologies, demonstrating a commitment to building high-performing teams and using data to inform business outcomes. They earned a B.Com from Delhi University and a Higher Secondary degree in Commerce from Kerala School.
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