Robert Scott is an Operations Lead at Optum, where they are currently involved in Major Incident Management. With a diverse background spanning roles such as ServiceNow Administrator, ITSM Process Owner, Automation Engineer, and Web Developer, Robert has extensive experience in corporate environments. Their technical proficiency includes programming languages such as Python and PowerShell, as well as expertise in ITIL, Agile, and DevOps methodologies. Robert's previous roles include System Analyst at Optum and Middleware Engineer at IBM, where they have contributed significantly to incident management and enterprise architecture. They are currently pursuing education at Northland Pioneer College.
Location
Phoenix, United States
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