Sabrina Kates is a Senior UX Researcher in HealthTech, currently working at Optum, where they apply design thinking and behavioral science methodologies to enhance digital solutions for the largest healthcare technology company in the United States. Previously, they served as a Senior User Experience Researcher and gained valuable experience as a Research Assistant and Head Teaching Assistant at Emory University. Sabrina has also held various roles at Change Healthcare, contributing significantly to user research and product strategy efforts. They hold a Bachelor of Business Administration from Emory University and are pursuing a Post Graduate Program in User Experience Design from The University of Texas at Austin.
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