Sarah Baca is an Agile Delivery Leader at Optum, where they focus on optimizing frameworks and enhancing cross-functional collaboration. Between 2017 and 2022, Sarah served as a People Leader in Agile Program Management at Express Scripts by Evernorth, partnering with senior leadership to implement resilient practices and streamline decision-making. Sarah has held various roles in program and project management at companies such as Pentaho, The Topps Company, and Medullan, using insights from complex systems theory to foster innovation and improve user-focused experiences across digital platforms. They hold a Master of Social Work from the University of Central Florida, as well as a Bachelor in English with a minor in Marketing.
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