Sheena O’Donnell is a skilled leader with extensive experience in the healthcare industry, currently serving as the Associate Director of OptumRX Infusion Pharmacy Clinical Learning and Development. From 2020 to 2023, they directed operations to enhance employee support and customer experience at Optum, and they have successfully managed diverse teams since 2013. Sheena has a Bachelor of Arts in Communication Studies and Human Relations from Saint Cloud State University, which they earned in 2005. Proficient in various areas including coaching, process improvement, and program development, they are dedicated to fostering collaboration and innovation within organizational workflows.
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