Soumen Bhui

Soumen Bhui is an experienced professional currently working as an Appeals Representative at Optum since December 2022, focusing on reviewing dispute requests related to denied or incorrect insurance claims. Prior to this role, Soumen held positions as a Customer Care Executive at Whirlpool Corporation and as a Customer Representative at Ferns N Petals Pvt. Ltd., where expertise in customer service was developed over 1.5 years. Additionally, Soumen worked as a Customer Care Executive at JindalX, collaborating with notable companies like Zomato and Daikin India. Soumen holds a Bachelor of Commerce in Marketing Management from Delhi University and a Master of Business Administration in Data Science from Amity University, Noida.