Suncheng Yang is a Business Systems Analyst at Optum since May 2024, focusing on performance and reliability in enterprise telecom and business systems, particularly within large medical call centers. Previously, Suncheng held various roles including Infrastructure Systems Engineer at Allina Health, where efforts were made to transform data-driven systems into actionable insights, and Mortgage Loan Processor at Wells Fargo, ensuring seamless customer experiences throughout the mortgage process. Additional experience includes positions as a Mortgage Loan Officer at Hiway Federal Credit Union, Senior Analyst at Mortgage Cadence, and Applications Analyst at Ditech Financial LLC, contributing to system enhancements and client support in the mortgage industry. Suncheng holds a Bachelor’s of Science in Management Information Systems from Metropolitan State University.
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