Sunil Panda, CSM®, is a contact center professional with over 17 years of experience in the end-to-end software cycle across large-scale enterprise solutions. With more than 8 years in project management, Sunil has specialized in delivering projects using traditional and agile methodologies in diverse domains such as healthcare, telecom, banking, finance, automotive, and telematics. Sunil currently serves as a Senior Software Engineering Manager at Optum and has previously held significant roles at companies like Visa, Verizon Connect, and TCS. Sunil earned a B.Tech in Electronics and Telecommunications from RIT, Orissa, and completed a program for accelerated capability development at the Indian Institute of Management Bangalore.
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