Susan Reed

Susan Reed is a seasoned healthcare professional with over 20 years of experience, currently pursuing a Bachelor of Science in Nursing at Duquesne University and a Bachelor of Arts at the University of South Florida. Previously, they held the position of Director of Clinical Services at Change Healthcare, overseeing a diverse team providing patient access and clinical extension services. Prior roles included Director of Services and Support at McKesson, where they led change initiatives in workflow and customer satisfaction, as well as project management roles focused on implementing electronic health record systems at MED3000 and other organizations. Their expertise encompasses project management, client management, and operational improvements, with a consistent focus on patient care and safety.