Tim Fischer is a seasoned professional with 26 years of experience in call center operations across various sectors, including healthcare and utilities. Currently serving as the Senior Director of Operations at Optum, they assist state and city governments with healthcare outsourcing needs. Tim has also held roles as a Chief Executive Officer at gravr.com and a Product Manager at CU Innovate, alongside a history of notable achievements, such as developing award-winning customer service programs. They are an active participant in numerous professional organizations and are pursuing a Black Belt in Lean Six Sigma while focusing on technological innovations related to the Affordable Care Act.
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