Tracy Carlson is a Senior Trainer and Instructional Designer at Optum, with over 16 years of experience in professional learning and development. Tracy holds a Master's degree in Educational Technology from Boise State University and has a strong background in various instructional design models and training methods. Previously, Tracy worked as a Public Speaking Teacher at TRIO, Special Education Teacher in several school districts, and an Online Special Education Teacher at Connections Education. Tracy is dedicated to creating engaging learning experiences that cater to diverse audiences and fosters a collaborative learning environment. Currently, Tracy continues to leverage expertise in instructional design to enhance user satisfaction and promote continuous improvement in education.
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