William Goldsmith

William Goldsmith is a business operations leader with extensive experience in account management and client success. Currently serving as the Director of Operations at Optum since 2013, they lead implementation and support organizations in the dental sector, previously holding roles that included Senior Manager and Team Lead. William also worked as the Client Services Manager at Nadastra, Inc., where they directed client engagements and monitored operational outcomes. Prior to that, they managed participant services at Fidelity Investments, overseeing teams to ensure high-quality customer service. William is pursuing a Bachelor of Arts in Business Management from Assumption College.