Zhou Su

Zhou (Joanna) Su is an experienced professional with a robust background in clinical administration, customer service, and financial consulting. Zhou held various roles at Optum from October 2018 to August 2022, progressing from Clinical Administrative Coordinator to Senior Appeal Representative and Appeals Analyst. Prior to Optum, Zhou taught Mandarin and English at Mandarin Garden in Shanghai and worked as a Financial Planning Consultant at SINO LIFE. Zhou's career began at HSBC, providing exceptional customer service and managing cash operations. Academic qualifications include a Master's in Banking and International Finance from Bayes Business School and a Bachelor's in Economics from City St George’s, University of London. Additionally, Zhou completed A-Levels in Economics at Bellerbys College.