Aaron Riley is currently the Head of Business Platforms at OptumUK, a role they transitioned into following an acquisition from EMIS. With expertise in ServiceNow and a solid background in Change Management, Business Process Analysis, and IT documentation, Aaron has developed a strong knowledge of both business domains and information systems. Previously, Aaron worked at Ammeraal Beltech Group as a Conveyor Belt Fitter/Site Service Engineer, and held various positions at EMIS, including ServiceNow Platform Lead and Implementation Manager, where they utilized their certifications as a Scrum Master and ITIL v3 Foundation professional.
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