James Croll is currently the Customer Support Director at OptumUK, a position held since 2025 following a similar role at EMIS. Previously, James had a comprehensive career at EMIS Health from 2015 to 2017, where they held multiple titles including Principal Software Developer and Technical Director. Earlier in their career, James was a Development Team Leader at TDX Group and Sawfish Software Limited from 2012 to 2015. They began their professional journey as an Information Technology Trainee at Yorkshire Water and earned a Bachelor of Engineering in Computer Science from the University of York between 2001 and 2004.
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