Mitch Bartle

Mitch Bartle is currently the Head of Group Contracts at Optum UK, a position held since the company's acquisition of EMIS, where they developed extensive experience over 31 years. Throughout their career, Mitch has held various roles, including Support Team Manager, QA Audit & Process Manager, and Frontline Support Consultant, allowing for a broad expansion of knowledge in contract management, quality assurance, and customer support. Mitch further enhanced their expertise by engaging with ISO standards and team leadership, driving process improvements and effective incident management.