Dr. Krishna Kumar Kottakki has over 7 years of experience in Operations Research and Analytics, with a strong focus on Customer Experience modeling across various domains. Currently serving as a Principal Operations Research Scientist at Optym, Dr. Kottakki has previously contributed to significant projects at companies like Swiggy and Pilot Flying J. A patent holder in Patient Retention Modeling, they have published over 100 citations and developed innovative algorithms that improved operational efficiencies. Dr. Kottakki earned a PhD from IIT Bombay, specializing in Gaussian Density–based estimation methods for nonlinear systems.
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