Dan Baines-Holmes is a seasoned professional with 27 years of experience in the telecommunications sector, specializing in senior leadership since 2010. Currently serving as the Director of CX & UC at Opus Technology, Dan has been instrumental in formulating and executing business strategies that drive revenue growth and operational efficiency. Previous roles include significant positions at Exponential-e, where Dan led the creation of a unified communications division and achieved substantial cost reductions while maintaining high service levels. Throughout their career, Dan has consistently demonstrated expertise in product development, strategic planning, and customer engagement, contributing to multimillion-dollar contract revenues and award-winning service excellence.
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