John Flaaten

John Flaaten is a highly experienced professional in operations and customer success, currently serving as Senior Vice President for Operations and Customer Success at Opus Match since July 2023. Previously, John held the position of Vice President for Marketplace & Customer Success at Wonolo, contributing significantly to the company's growth during its transition from early series A to late stage series D. Prior to that, John was instrumental in scaling operations and customer success at Mixbook, where John moved from Director to Sr. Director over a five-year span. John's career began at TIBCO Software as Manager of Global Operations, followed by a role in marketing operations at Cherrystone Alliance. John holds a BA in Organizational Studies with a focus in Economics and Computer Science from the University of California, Davis.