Alan Couto is an Enablement & Delivery Leader specializing in customer success and scalable growth, with extensive experience in strategy, operations, and team development. They served as Head of Business Unit at Cultura Inglesa from 2012 to 2019, where they led marketing strategies and achieved notable financial growth. Prior to that, Alan worked as a Business and Training Coordinator at Fundação Richard Hugh Fisk, significantly reducing employee turnover and enhancing customer experience. Currently, they are a Principal in Consulting Services at Oracle, focusing on ERP rollouts and user adoption across the Americas, while also pursuing a Master's degree in Innovation and Entrepreneurship.
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