Amine Lambaouak is a Technical Support Analyst at Oracle since December 2025, specializing in L1 and L2 support and incident management for Oracle Hospitality’s Opera Cloud Property Management System. Prior experience includes roles as a Technical Support Engineer at Sofrecom Maroc, where responsibilities involved managing third-party projects, and as a Customer Service Representative at Webhelp. Amine also worked as an Accounting Assistant at FIADECOM and as a Sales Service Advisor at INTELCIA, focusing on customer relationships and service promotions. Educational credentials include a Licence in finance et banque from Université Mohammed V de Rabat.
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