André Guedes

André Guedes is a seasoned professional with extensive experience in customer experience management and account management within the technology sector. Currently serving as a Customer Experience Manager at Oracle, André leads cloud solution delivery for critical banking platforms and drives modernization initiatives. Previously at Microsoft, André held various roles, including Customer Success Account Manager and Account Executive, where strategic partnerships and customer success plans were developed for public sector clients, managing substantial revenue portfolios. Earlier career experiences include significant account management positions at Embratel, Algar, PwC Brasil, and Oi, where business growth and government bid strategies were effectively executed. André holds multiple MBAs in Business Management, Project Management, and AI Business Leadership, as well as a bachelor's degree in Telecommunications Engineering.