Andrei Bivol is a Principal Cloud Specialist PaaS/IaaS at Oracle, bringing over 12 years of experience in customer coordination, planning, and support. Previously, Andrei held various roles, including Customer Success Sr. Escalation Manager at Oracle, where they managed incident and escalation processes, and Customer Success Manager for Office 365 at Microsoft, driving service adoption. Andrei's background also includes support positions at HP and Hewlett Packard Enterprise, focusing on SAP and customer operations. They received a Bachelor's degree in Public Administration from the University of Bucharest.
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