Andrew Brown is currently the Director of JAPAC Proactive Technical Care at Oracle, where they lead a team focused on enhancing customer relationships and satisfaction in Oracle's Cloud services. Previously, Andrew worked as the Technical Account Manager at Oracle from 2010 to 2015, assisting customers with support management and service delivery. Their career began at Computer Sciences Corporation, where Andrew served as Windows Server Support Team Leader from 1998 to 2005, and then held various leadership roles at Sun Microsystems and EDS. Throughout their tenure, Andrew has demonstrated a commitment to maximizing customer system availability and satisfaction across multiple organizations.
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