Andrey Volkov is a Senior Principal Technical Account Manager at Oracle, where they lead presale operations and manage advanced customer service delivery for complex IT solutions. With over 15 years of experience in IT solutions, they previously held positions as Project Manager at I-Teco, Head of Service Management at MTS Group, and Manager of Management Consulting at PricewaterhouseCoopers. They have also contributed to process engineering at NetCracker and software development at Demos. Andrey holds a Master of Science in Information Systems Management from Carnegie Mellon University and a Master's in Public Policy and Management from Lomonosov Moscow State University.
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