Arun Gupta is an experienced IT operations professional currently serving as a Senior Manager of Incident & Escalation at Oracle. With a strong background in IT Operations and Service Management, Arun has successfully managed teams and projects across various organizations, including Callco Infotech Pvt Ltd, Expedia Group, and Wipro. Arun holds an MBA in Human Resources Management from Sikkim Manipal University and a Bachelor's degree in English Language and Literature from Delhi University. Additionally, Arun is an ITIL® 4 Specialist and Lean Six Sigma Green Belt certified, and has authored the book "Being a Parent," exploring the journey of parenthood.
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