Beatrice Bian

Senior Principal Customer Success Manager

Beatrice Bian has extensive experience in customer success, project coordination, and software engineering within the technology sector. With a Bachelor's degree in Portuguese Language and Literature from Dalian University of Foreign Languages, Beatrice served as a Consultant at Veeva Systems, focusing on post-go-live management and enhancing customer experience. Previous roles include Project Coordinator at InnoCellence, where Beatrice facilitated R&D project management, and Software Engineer at Rockwell Automation, responsible for localization projects. Beatrice is currently employed as a Senior Principal Customer Success Manager at Oracle, delivering personalized strategies to enhance customer satisfaction and retention in Fusion applications.

Location

Dalian, China

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